Over 1,000 Embraer aircraft operate in North America and that number continues to grow with each additional delivery from Embraer’s highly successful E-Jets family of aircraft. To support this large fleet, Embraer provides industry-leading customer services for its clients, which include many of the leading North American airlines. Embraer remains firmly committed to the largest and most important regional market in the world – North America.
Embraer plans to have a strong presence at the Regional Airline Association (RAA) convention in Minneapolis, MN, from May 21-24, 2012, including events sponsorship and a display at booth number 835 on the exhibit floor. Sales, Marketing, Customer Support and Technical representatives will be on hand.
“The North American regional airline market is the largest of it’s kind, and continues to be an essential component of the network airlines,” said Charlie Hills, Embraer Vice President Sales & Marketing, North America – Commercial Aviation. “As fleets transition to larger regional aircraft in the 70+ seat range, Embraer is very well placed to meet the demands of the 70- to 120-seat market. We have the whole package – we offer the all around best aircraft in their class, a mature and reliable product, world class customer support, continuous product improvements, and finally, the security of doing business with a strong, reliable and flexible business partner. No other manufacturer offers this in the market we compete in.”
During the RAA convention, Embraer will focus on its strong and mature customer service and support network. Embraer Aircraft Customer Services has served the industry since the 1980s, and has evolved to meet the changing needs of our customers. Through innovations such as the AHEAD System, which monitors fleet health in real time, the Services and Support division specialists provide industry-leading support in the technical, flight operations, modifications, materials, maintenance and training fields, affording wrap-around customer care.