Air France expects to operate more than 90% of its flights:
- 100% of its long-haul flights
- 90% of its medium-haul flights
- 85% of its domestic flights
38% of cabin crew intend to strike on 18 March
Air France teams are mobilized to assist customers
Following the call for strike action which has been confirmed by certain Air France cabin crew unions for the period from Saturday 18 to Monday 20 March 2017, the schedule of flights operated by Air France aircraft will be slightly disrupted.
Air France regrets this situation and is making every effort to minimize the inconvenience this strike action may cause to its customers.
Today, Saturday 18 March 2017, operations at Paris-Charles de Gaulle are currently running in line with the forecast announced yesterday. Our operations at Paris-Orly are disrupted as traffic has been suspended due to the security incident that occurred this morning at Orly Sud.
TRAFFIC FORECAST FOR SUNDAY 19 MARCH 2017
On Sunday 19 March 2017, Air France expects to operate 100% of its long-haul flights, 90% of its medium-haul flights and 85% of its domestic flights, taking into account a strike participation rate of 38% of cabin crew staff beginning their duties on that day.
However, there may be last-minute cancellations and delays. Difficulties with crew compositions may also limit the number of passengers per flight.
The flight schedule for 19 March is being updated.
For Monday 20 March, depending on the estimated number of cabin crew taking strike action, the flight schedule will be adapted and published the day before, and customers will be informed accordingly.
Please note that Air France flights operated by aircraft from another airline, including HOP! are not affected by this strike action.
8,000 AIR FRANCE EMPLOYEES ARE MOBILIZED TO ASSIST CUSTOMERS
Air France teams are doing all they can to minimize the impact of this strike action on customers and are at their disposal to inform and assist them.
Since Thursday 16 March, close to 150,000 texts and e-mails have been sent to individually inform customers in real time.
FOR MORE DETAILED FLIGHT INFORMATION
In case of a cancellation or delay, Air France offers the AF Connect service to directly inform customers on their mobile phone, smartphone or by email using their personal contact details provided to the airline. The free AF Connect service is available in 13 languages for all passengers worldwide.
In order to be personally notified by AF Connect, Air France invites customers to update their personal contact details (mobile phone and /or email address) in their reservation file on www.airfrance.com. Air France will then be able to inform them personally by e-mail or SMS in case of a disruption to their flight.
In all cases, customers are recommended to check information on the flight schedule, updated in real time, before going to the airport:
– at www.airfrance.com, in the “Information / Flight and Airport Info” section
– on the mobile.airfrance.com website and Air France apps
HOW TO POSTPONE YOUR TRIP
Air France offers its customers who are booked on an Air France-operated flight between 18 and 20 March rebooking solutions and the possibility to modify their trip, whether their flight is cancelled or not.
Customers with a cancelled flight will be able to obtain a ticket refund at no extra charge.
All these commercial measures are available for consultation on the website www.airfrance.com.