The survey covered all MROs that are part of the company’s Network of authorized centers. Embraer’s Performance Report – which started in 2015 – integrates the assessment of nine categories regarding its services, namely the performance of all authorized Service Centers in the areas of “Partnership with Embraer” and “Customer Relationship”. Such international achievement is a recognition of OGMA’s continuous development, in order to excel in terms of customer service throughout manufacturers and operators.
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