Magazine about Aviation, engineering and technology

Tag: Customer

NMMA Recognizes Chris-Craft with 10th Customer Satisfaction Index Award at the 2018 Miami International Boat Show

The National Marine Manufacturers Association (NMMA) awarded Chris-Craft with the 2017 Marine Industry Customer Satisfaction Index (CSI) Award during the Innovation Breakfast at the 2018 Progressive® Insurance Miami International Boat Show®. Chris-Craft is delighted to announce 2017 as the tenth year receiving the Customer Satisfaction Index Award, and looks forward to continuing excellence in service… Read More ›

Industry first as Thomson trials virtual assistant tool for holiday inspiration

Leading holiday brand Thomson is offering its customers an innovative way to find inspiration for their holidays by trialling a travel search tool leveraging IBM’s Cloud platform with cognitive intelligence. In an industry first customers will be able to interact via a simple chat interface to get responses in real-time, resulting in helpful suggestions of… Read More ›

Pilatus Reports Outstanding Results in 2016 for PC-12 Sales and Service

Global sales of Pilatus PC-12 NG grow over 20 percent in 2016, outpacing all other turbine-powered business aircraft. At last year’s NBAA‘s Business Aviation Convention & Exhibition in Las Vegas, Pilatus unveiled the latest update to its popular PC-12 NG single engine turboprop aircraft. New features in the 2016 PC-12 NG increased cruise speed to… Read More ›

Jeffrey Wang: Continuing an Engineering Legacy.

When Jeffrey Wang, intern, Nacelle Aerodynamics, became involved with Pratt & Whitney, he was only a child, attending “Take Your Child to Work” days with his late father, Chester. Chester was a staff engineer in Aerothermal Systems for 16 years who passed away in December 2014. Wang remembers going to the events and learning about… Read More ›

KLM Introduces Payment via Facebook and Twitter.

As first airline in the world KLM Royal Dutch Airlines has developed a method  of payment which enables customers to pay via social media. Customers using Facebook or Twitter to book or rebook a flight, make a seat reservation, or to arrange extra baggage, can now pay through these channels. Customers are already able to… Read More ›

Boeing Completes 2012 with Record-Setting Performance.

Boeing (NYSE: BA) booked 1,203 net commercial airplane orders in 2012, the second-largest number in company history. The company also delivered 601 airplanes, the most since 1999. Boeing’s unfilled commercial airplane orders at the end of the year stood at 4,373, the most in company history. “Our employees rose to the challenge of executing several… Read More ›

SR Technics’ wins second contract for VIP aircraft.

SR Technics, part of the Mubadala Aerospace MRO network, has signed its second VIP aircraft contract with an undisclosed Middle Eastern customer. Under the agreement, which was secured as a result of the on-time delivery and quality performance on the first VIP project, the aircraft will receive a full cabin refresh and refurbishment to bring… Read More ›

Jet2holidays Celebrates 5th Birthday.

This week Jet2holidays is celebrating five years since its launch, which has seen the package holiday specialist increase passenger numbers by a remarkable 500 per cent from 34,000 passengers in its first year to over 200,000 in 2011.Jet2holidays expects to achieve the half a million customer booking landmark in May this year. Jet2.com announced the launch of Jet2holidays in February 2007… Read More ›

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